FAQs

HOW DO I ORDER AN INVITATION?
Schedule either a private appointment or phone consultation. We will discuss your invitation needs, wedding themes and budget. An estimate, invitation overview, and schedule will follow each meeting/phone interview. Once the estimate is approved and the text and deposit are received, we can begin design!

CAN I WORK WITH A DAY IN MAY IF I DO NOT LIVE IN SAN FRANCISCO OR NEW YORK CITY?
We can easily accommodate long-distance orders. A phone consultation is just as effective as a studio visit. In fact, over half of our clients never meet with us in person!

WHAT IS THE INVITATION TURNAROUND TIME?
Our invitation process normally involves a 6 week turnaround (3 weeks for design, 3 weeks for printing), but we do offer a rush charge (additional 30% of total fee), and we can significantly reduce that turnaround time when necessary.

WHAT PRINTING OPTIONS ARE AVAILABLE?
We only offer letterpress printed invitations. We do not do engraving or offset printing.

WHAT IS LETTERPRESS?
We work exclusively with Full Circle Press who, with over 25 years of experience, create unparalleled work. The letterpress technique originally employed raised metal type letters from hot lead. Today, Full Circle Press uses polymer plates to obtain a deep impression into the paper creating gorgeous definition to each printed piece.

HOW DOES THE DESIGN PROCESS WORK?
Once the invitation vision is mapped out, the client receives an estimate from ADIM (which serves as the contract) along with a detailed timeline and overview. Once we have received estimate approval, invitation text and the 30% deposit, we will begin design. The client will see 2-3 design rounds (depending on the style they choose) emailed to them via PDF. Once the last design round is approved, ADIM sends the artwork to print.

WILL I SEE A PROOF?
If you order a Signature Style, you will be emailed two, full-color PDF proofs. If you order a Custom Style, you be emailed three, full-color PDF proofs. Please proofread the final PDF carefully. The approved PDF is exactly what is sent for formal printing. It is up to you to make sure all information is exactly as you want it! Additional proofs are $60.

I HAVE A VERY SPECIFIC INK COLOR IN MIND, CAN I MATCH IT PERFECTLY?
We can easily match any color you want! Send us a swatch (paint chip, swatch from your bridesmaid dresses, etc) and we will match it to the corresponding Pantone ink color for our printer.

I DON'T SEE THE PAPER I WANT, CAN I PLACE A SPECIAL ORDER?
Yes, we are happy to do custom paper searches.

IS A DEPOSIT REQUIRED?
We ask for a 30% nonrefundable deposit before we begin design. Final payment is required upon delivery of your package.

PAYMENT OPTIONS
We accept Visa, MasterCard and personal checks.